Ann Goliak

Number of videos:
1
Helping the help pages
NA 2013
Ann Goliak
Recorded: April 9, 2013Language: English

37signals had help pages that weren’t very helpful. That all changed with a new help section for the new Basecamp. Learn how the new help pages were developed [HTML REMOVED] written and the effect they’ve had on support case load. Spoiler: it’s much lighter!