L.S. Cook

Number of videos:
1
Scale for Support Without Losing Personality
NA 2014
L.S. Cook
Recorded: May 6, 2014Language: English

It is rarely that a documentarian is brought in at the beginning of a company or project. More commonly, we are called in sometime just before or sometimes slightly after a project is released. We need to hit the ground running, maximize our value, and deliver something before the product is rejected for being undocumented.

Join me for a discussion of my techniques and stress-tested questions for how to get minimum viable documentation out of a motley collection of gists, outdated specs, and time-crunched developers. See some immediately-applicable techniques for getting good-enough documentation out the door.

My specialty as a technical writer is establishing a minimum viable documentation set, establishing tools and procedures, and training in a less battle-hardened writer to take over.