Documentation as a Product


"Write the Docs" is so often a line item found at the end of a project plan. But documentation deserves so much more attention and thought as good documentation does more than just describe how to use or implement a new feature, particularly in the case of API documentation. It is both the shop window and instruction manual. The tone of the documentation represents your product, and the complexity, simplicity or ‘magic' needs to shine through.

My talk will focus on two objectives:

1) Why does Documentation deserve product planning on its own?

2) What do you mean Documentation as a Product?